Refund and Returns Policy
DELIVERY COSTS & TIMES
Australia only: delivery is a flat $13.00
Delivery Information
We aim to ship your order within 2 or 3 working days. We will always keep you updated if there is any delay. Our estimated delivery times from when an order is placed are:
- For metropolitan Melbourne, Sydney, Brisbane, Adelaide, and Canberra, you should receive your goods within 5 – 8 working days.
- For all of WA, Tasmania, and regional areas of all other States, your order may take 7 – 13 working days to arrive
- We do not accept liability for any loss or damage arising from items lost, stolen, or damaged after delivery has taken place.
- We will not be held liable for any loss or damage resulting from late delivery
Returns Policy
- The customer is responsible for determining whether a particular product is fit for purpose or use. Please chose carefully as we do not offer a return service. Every effort has been made to ensure the accuracy of the information contained on this website.
- White Earth Essentials, however, shall have no liability to any entity with respect to any inaccuracy, misleading information, loss, or damage caused directly or indirectly by the information contained on this site. We reserve the right to correct and amend inaccurate information and are not bound in any way through the publication of incorrect information to honour or commit to obligations as a result of those inaccuracies. The information contained on our site is general in nature and is not an endorsement of any particular product.
